Retail Leadership, Customer Experience and Training Blogs

Mar 5, 20226 min read

Is Retail a Career? From Shop Floors to Climbing the Ladder

There are so many misconceptions around this industry that I can’t blame you for wondering ‘is retail a career, or is it just an...

520 views

Feb 6, 20225 min read

Does the Future of Retail Include Sales Associates? Mmh, Kinda

When it comes to mid-tier and luxury brands, a team of entry-level sales associates is no longer the future of retail. Not any more than...

204 views

Jan 23, 20224 min read

The Revolving Door: Why Your Staff Keep Leaving

The cost of losing an employee is expensive. Retail is plagued by one of the highest staff turnover rates at well over 60%. If you didn't...

287 views